it's pitiful to own to report that my a number of e-mails to Purchaser Relations have not been answered as of up to now Oct 29, a total insufficient essentially the most elementary courtesy towards an eighty four decades previous First-Class passenger and Recurrent Flier….
Luis not simply obtained us with a flight but update to first class. This was a major take care of for us. The flight selection was AA2386 in case I spelled Luis’s previous name Improper.
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In the event you took enough time to rent certified persons to work to your Airways then Potentially you wouldn’t be inside the monetary wherewithal that you simply’re suffering from. Maybe you wouldn’t have to consistently oversell your seats to ensure that passengers boycott your airline and use other extra trustworthy and dependable businesses such as Southwest or United.
My American Mate acquired tickets on my behalf but I've gained no information and facts from you. I haven’t been given any “variety†from you — how am I suppose to pick up my ticket at Narita airport?
Walberg improved my seats.I do think the staff inUS air is incredibly impolite And that i don’t would like to journey any longer
I have experimented with, devoid of results to succeed in your shopper service department. I misinterpret the flight time on your flight 3530 and wish to change it. I tried contacting inside 5 minutes of reserving this flight but have had no response.
I have constantly utilised continental airways and had modified to American but soon after this incident I don’t Believe ill at any time fly along with you guys anymore a cockaroach on a airplain im absolutely sure Everybody on Fb would choose to no about this even the news very discustin and unpleasant I assumed airplains had been pest contal cost-free.
– Flip your method and to not deal with The shopper like Dust. Comprehend that they're your ‘bread and butter’ and with out them you wouldn’t be in Procedure at all.
My spouse and I experienced top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We had been supposed to arrive in Denver at 1:30 pm. The leg outside of Charlotte, nc was an absolute nightmare. We have been delayed, experienced a crew transform, no drinking water or ice, etcetera.
I subsequent acquired that there was no Duty Totally free on board. Even with staying told with the flight attendant that Responsibility Totally free were discontinued 18 months earlier, I understand that we obtained things very last March.
I have flown your airline 2 times in the last twelve months and experienced one guy that works for me to fly last week important source on a non stop flight you men can’t even get a non prevent flight punctually.
We not long ago returned from Hayden CO. They were begging for volunteers to surrender their seats. We have been informed we'd acquire $seven hundred.00 Each individual and lodge vouchers if we gave up our seats. We instantly volunteered. We had been instructed to attend for everybody to board the aircraft And they might handle the vouchers.
Ticket #2836 Dallas, Tx to Lawton, Ok March twentieth didn't connect from Raleigh, NC flight 168….was in excess of booked and flight did not enable it to be to Dallas for connecting flight. They stated they did not Use a resort for me in Dallas, I used to be caught at airport til early morning of 3/21/sixteen…this induced me to skip daily of work & it was the most depressing evening of my existence…they gave me a food vocher for $12 for meal which I had so as to add dollars also, to consume!